Technical Support
Technical Support Placeholder Text.
Technical Support Placeholder Text.
An internet based application which allows the car owner to select and review or download static reports from the current account month, or reports archived from previous account months.
An internet based application jointly accessible by RAS, the car owner and contract shop personnel. The system provides the means to post estimates for cars that have been directed to shops for repairs. Supporting documentation such as photographs and joint inspection certificates may be attached to the estimates as well. RAS will approve, reject and/or comment on estimates through the system. Shop personnel will have access credentials to respond to comments and adjust estimates. Once an estimate is approved, the shop may submit a final invoice and supporting data through the same method. During the entire shopping, critical dates will be recorded as the car moves through the logical sequence of events leading up to the release of the repaired car. This will permit all shops performance to be measured in terms of turnaround time and compared with other shops if desired. Exception reporting will also be available to identify cars lagging in a specific status for an excessive period of time. Currently, there are over four hundred shops in North America that utilize the repairSMART application.
An internet based application which allows the car owner 24/7/365 access to static information for specific cars and groups. Car groups can be established based on various criteria such as lease assignment, age, manufacturer, etc.
An internet based application which allows the user 24/7/365 access to maintenance costs and detail repair data in a variety of categories via an easy to use query page.
carMARQS (car Maintenance And Repair Query System)
With this application the user can get access to maintenance costs and detail repair data in a variety of categories via an easy to use query page.
fleetVIEW
This program provides the client access to static information for specific cars and groups. Car groups can be established based on various criteria such as lease assignment, age, manufacturer, etc.
reportVIEW
Clients may review or download static reports from the current account month or from previous account months.
repairSMART (repair Shop Management And Reporting Technology)
This application is jointly accessible by RAS, the client, and contract shop personnel. The system provides the means to post estimates for cars that have been directed to shops for repairs. Supporting documentation such as photographs and joint inspection certificates may be attached to the estimates as well. RAS can approve, reject and/or comment on estimates through the system. Shop personnel will have access credentials to respond to comments and adjust estimates. Once an estimate is approved, the shop may submit a final invoice and supporting data through the same method. During the entire shopping, critical dates will be recorded as the car moves through the logical sequence of events leading up to the release of the repaired car. This will permit shops’ performance to be measured in terms of turnaround time. Exception reporting will also be available to identify cars lagging in a specific status for an excessive period of time. Currently, there are over four hundred shops in North America that utilize the repairSMART application.